REGULATIONS FOR FREE DELIVERY ON MATTRESS PURCHASES WITHIN 10KM OF EPA STORES.
The company Ferretería EPA, S.A., with corporate identification number three-one-zero-one-three-five-four-two-seven-one, establishes this General Regulation, which includes all restrictions, limitations, and conditions that apply for the purpose of regulating and developing the benefit of free or included transport service for the customer, in order to avoid confusing or erroneous information for the consumer, which is why the following regulations are established, the observance of which is mandatory for the application of the benefit that includes free transport service for mattresses purchased at Ferretería EPA whose distance is not greater than 10 kilometers from the EPA Store where the customer makes the purchase.
What is provided herein shall be mandatory for the Client (see definition of Client below), the Organizer of said Promotion. Participation in the Promotion implies the Client's acceptance to respect these rules, limitations, and procedures, which shall be definitive with respect to the Promotion and are known and accepted as final. Any violation of said rules and/or procedures established for the Promotion will imply the immediate exclusion of the Client or Participant, without any liability on the part of Ferretería EPA S.A.
The following capitalized terms and definitions used in this Regulation shall have the meaning established with the understanding that such meaning shall be applicable to both the singular and plural forms thereof.
- “Client or Participant” means any of the natural persons who participate in the Promotion within the limitations of this Regulation.
- “Points of Sale” means only the Ferretería EPA stores located in Curridabat, Escazú, Belén, Tibás, and Desamparados.
- “Personal Data” means the data that each Client must provide and complete in the documentation to apply for the benefit, which are (i) Full Name;
(ii) Valid and up-to-date personal identification number, duly recognized by the
Government of the Republic of Costa Rica; (iii) Telephone numbers; (iv) email address. Said information will be used solely by the Organizer for the purposes of the Promotion, a situation to which the clients consent; therefore, it may not be used for commercial or advertising purposes.
- Prize and/or benefit: In this promotion, the benefit and/or prize shall consist of free and/or included transport for the purchase of the products indicated in the following clause.
Article 1. Validity and Application of the Offer or Special Promotion:
The promotional benefit offered in this promotion consists of free or included transport service, corresponding solely and exclusively to mattress purchases made during the validity period of the promotion, which is of limited duration, beginning on June 10, 2022, and ending on July 31, 2022, during regular EPA business hours.
Therefore, all subject purchases must be coordinated at the builder service module with the personnel identified by Ferretería EPA, S.A. who are effectively trained in this program by Ferretería EPA, S.A. For the purposes of this regulation, the participating products are the following mattresses or bases, which have the following codes assigned:
*0948036 EUROBED INDIVIDUAL MATTRESS
*0948037 EUROBED FULL MATTRESS
*0948038 EUROPLUS INDIVIDUAL MATTRESS
*0948039 EUROPLUS FULL
*0948040 EUROPLUS QUEEN MATTRESS
*0948041 EUROPLUS KING MATTRESS
*0948042 BASE B INDIVIDUAL
*0948043 BASE B FULL
*0948044 BASE B QUEEN
*0948045 BASE B KING
This benefit only applies to those purchases that have a maximum distance of 10 kilometers from the Ferretería EPA store where the purchase is made.
Validity of the benefit:
The service will apply to all units sold from June 10 to July 31 of the current year. Purchases made outside the timeframe or dates established in this Regulation will not have the benefit of “free or included transport service.”
Free or included transport is understood as the Client not having to pay any sum in addition to the product's selling price for the transport service; however, the client must assume the costs for each additional kilometer beyond what is established as the maximum distance in this Regulation.
Article 2. Conditions:
The service will apply to all customers who make a purchase with no minimum amount required, provided that their distance from the store is no greater than 10 kilometers during the promotion's validity period.
It is placed on record and therefore informed that all transport will be carried out only on Wednesdays during the promotion's validity period; the delivery days are as follows:
- Wednesday, June 15, 2022
- Wednesday, June 22, 2022
- Wednesday, June 29, 2022
- Wednesday, July 06, 2022
- Wednesday, July 13, 2022
- Wednesday, July 20, 2022
- Wednesday, July 27, 2022
- Wednesday, August 03, 2022
Delivery scheduling is done on Mondays; sales made on Tuesdays will be dispatched provided that the store has physical inventory.
It only applies to one (1) trip per invoice, so the client must coordinate one (1) delivery point within the permitted distance for each invoice or purchase made.
The client must provide all necessary information: name of the person receiving, ID number, telephone number, and exact address to be able to enjoy the benefit.
The client must ensure that the address provided has access for a Tandem-type truck to enter in order to enjoy the benefit.
The client must be present or leave someone to receive it who is authorized to sign in their place; otherwise, the merchandise will be returned and the client must pick it up at the store. Deliveries will be made by routing between 8 am and 4 pm; no fixed time is established for the delivery.
The client must sign a document of conformity with the delivered material once the merchandise arrives, confirming satisfaction with the dispatch.
Any disagreement detected for which a warranty claim is desired must be presented at the Ferretería EPA store where the purchase was made, with the product in perfect condition and the original invoice.
At all times, the client must keep the purchase invoice for the product and the required materials to be able to apply for a warranty.
The client will have a maximum period to coordinate the dispatch of the purchased merchandise, with the latest date being Monday, July 31, 2022. However, the dispatch must be coordinated on the same day the purchase was made.
Responsibility of the company transporting the merchandise:
The personnel providing the transport service are trained to transport merchandise for all products sold in Ferretería EPA stores but do not have any connection with the product manufacturers.
The availability of dates and times for delivery is subject to the number of freight shipments previously coordinated and the number of vehicles available for delivery; therefore, all purchases must be coordinated with the Ferretería EPA advisors located in the builder service module within the store.
Article 3. Coverage Range: The free or included transport service applies only to the surroundings of the Ferretería EPA store where the purchase was made and invoiced, provided they meet the condition that the maximum distance is 10km from the store; otherwise, an additional amount will be charged if the place where the final delivery is made is outside this range. Payment of said expenses to the installation team shall be borne by the customer.
Limitations and Conditions:
Includes:
- Delivery of materials through the free transport service.
Does Not Include:
- Does not include installation, visits, or consultations at the time of delivering the merchandise.
Article 4. Illustrations and Photographs: The illustrations or photographs used in the publication of the free installation service offer or promotion are for illustrative purposes only; however, they clearly reflect the benefit granted in the Promotion to the consumer. The size and design, as well as the dimensions of the product on offer or promoted, may vary according to the inventory found in each store, all of which conforms to the codes of the participating products described above.
Article 5. Regarding the Suspension or Modification of the benefit: Ferretería EPA S.A. may modify, suspend, or terminate early any benefit, offer, or free transport service promotion immediately, without any liability on its part, totally or partially, indefinitely or definitively, if any force majeure or fortuitous event occurs that warrants it. Likewise, for commercial or convenience reasons, it may also modify, suspend, or terminate under the same terms any offer or promotion at its sole discretion, without the need for prior notice other than that which is published in the customer service offices in each of the Ferretería EPA stores.
Article 6. Regarding Non-Compliance: Any violation of these regulations and/or the procedures and systems for applying the benefit, Promotion, or Special Offer will imply the immediate exclusion of the consumer from participating in the Benefit, Promotion, or Offer and/or
the revocation of the application of the purchase of Products under the corresponding Benefit, Promotion, or Offer.
Article 7. RESTRICTIONS AND LIMITATION OF LIABILITY:
- : EPA may modify, reduce, expand, extend, suspend, or terminate this Promotion early, immediately, without any liability on its part, totally or partially, indefinitely or definitively, if any force majeure or fortuitous event occurs that warrants it. Likewise, for commercial or convenience reasons, it may also modify, suspend, or terminate this Promotion under the same terms at its sole and total discretion, without the need for prior notice other than that which is published in the media and advertising that the Sponsor deems appropriate, or in its Customer Service offices.
- : EPA's liability ends with the delivery of the benefit, and it is not responsible for any type of accidents, death, illnesses, or medical expenses, conduct, and bad behavior that may occur through the use and enjoyment of any of the prizes or products acquired, as well as the provided transport.
- : In special cases that warrant it, by decision of the Sponsor, a Notarial Act will be drawn up regarding these circumstances to record any fact outside of what is provided for in this Regulation.
- : In the event that the beneficiary voluntarily indicates that they do not want to finish the transport process regulated by this Regulation, or by their own will does not accept the benefit, they will not be able to claim any compensatory sum or consolation prize from the Organizer.
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