Official rules for the “Facebook live Spacio EPA August” promotion

This Regulation (hereinafter the “Regulation”) has the objective of establishing, defining, and limiting the terms and conditions of the promotion to be carried out by FERRETERÍA EPA S.A., legal entity identification number 3-101-354271, which shall be referred to hereinafter and for the purposes of this Regulation as “The Organizer” and/or “Ferretería EPA S.A.”.

The provisions herein shall be mandatory for Participants (see definition of Participant below) in said Promotion. Participation in the Promotion implies the Participant's acceptance to respect these rules and procedures, which shall be considered definitive regarding the Promotion, and which are known and accepted as final. Any violation of said rules and/or procedures established for the Promotion will imply the immediate exclusion of the Participant, without any liability on the part of Ferretería EPA S.A.

ARTICLE ONE: GENERAL PROVISIONS AND NAME OF THE PROMOTION.
The name of this Promotion shall be “FACEBOOK LIVE SPACIO EPA AUGUST,” which shall be referred to hereinafter and for the purposes of this Regulation as the “Promotion.”
The Promotion Regulation will be disseminated in the regulation section of Ferretería EPA on Epaenlinea.com, without prejudice to Ferretería EPA S.A. freely choosing another additional advertising medium to disseminate the promotion.
The purpose of this Regulation is to establish, regulate, limit, and clarify the guidelines and/or conditions under which the Promotion will be governed, which belongs to and is sponsored by Ferretería EPA S.A.
The Promotion will be governed by the following rules and conditions. By the mere fact of participating in the Promotion, Participants unconditionally accept all the rules expressed in this Regulation, including those clauses that limit the liability of the Organizers, which have been duly informed to the Participant. Likewise, they agree to submit to the decisions of the organizers on any matter related to the promotion, which will be duly informed and communicated to all Consumers by the same advertising medium.

ARTICLE TWO: DURATION OF THE PROMOTION
This Promotion is for a limited time, as follows:

The promotion is valid only during the live broadcast via https://www.facebook.com/epacostarica, which will take place on August 4, 2022, until the end of the broadcast. Therefore, the validity period of the same will be limited to the aforementioned date.

ARTICLE THREE: OBJECT OF THE PROMOTION
To participate and be a beneficiary of this Promotion, it is necessary for the Participant to know and accept in advance all the conditions, requirements, and limitations established in this Regulation, which may be explained in a general manner by the Ferretería EPA Promotions Manager via the email promociones2@cr.epa.biz, duly identified upon the inquiry of any interested follower. Any violation of this Regulation and/or the procedures, mechanics, and systems of application of the Promotion will imply the immediate exclusion of the Participant from the Promotion and the revocation of any right or prize granted by this Regulation.
During the validity period of this Promotion, duly delimited in the previous Article of this Regulation, those interested in participating in the Promotion may do so in the manner described in the following articles.
The object of the Promotion is to offer fans and/or followers of the Official Facebook Profile of Ferretería EPA (https://www.facebook.com/epacostarica) the benefit of being favored as the winner of the prize that is the object of this Promotion, in accordance with the mechanics indicated below, without the need to make any type of purchase at any of the Ferretería EPA stores during the Promotion's validity period. The Participant (see definition of Participant in Article Four of this Regulation) must accept the terms and conditions of this Regulation at all times.
The Promotion is designed to be carried out exclusively through the official “EPA Costa Rica” profile on the Facebook page, specifically: (https://www.facebook.com/epacostarica). In this sense, only those who are followers of the mentioned profile may participate, so any other person who is not a follower of the aforementioned profile will not be able to participate for the purpose of being a beneficiary of the prize. To establish the required limitations, all interested persons must become followers via a “like” before and/or during the validity period of this Promotion.

ARTICLE THREE-A: PROMOTION MECHANICS
In addition to what is described above, the promotion will be carried out as follows:

Every viewer who wishes to participate must do so in the following way:

Comment: What was your favorite kitchen product in the SPACIO store?

The above must be done during the validity period established in Article Two. Participants have the possibility to win, solely for having entered and having completed the requirements for their participation. As a limitation for all Participants, they may make one (1) or more comments, however, only one (1) post will remain in participation for the purposes of being selected in the raffle of this Promotion.

Ferretería Epa S.A. reserves the right to demand from the Participant any additional document or personal information necessary to apply for the Promotion. In accordance with what is regulated herein, during the validity period of this Promotion, Participants who wish to participate in the raffle will do so in accordance with the mechanics expressed in this Regulation.

ARTICLE FOUR: DEFINITIONS AND PARTICIPANTS
The following terms, as well as the definitions used in this Regulation, shall have the meaning established with the understanding that said meaning shall be applicable to both the singular and plural forms thereof.
1. “Customer or Participant” means any individual who participates in the Promotion with the limitations indicated in this Regulation, and must be a follower of the indicated Facebook Profile.
2. “Point of Sale” for this dynamic means exclusively the physical SPACIO EPA store.
3. “Personal Data” means that if chosen as the winner, they must send to the EPA Costa Rica profile via private message to participate and be eligible for this Promotion, which are (i) Full Name (first and last names); (ii) Valid and up-to-date personal identification number, duly recognized by the Government of the Republic of Costa Rica; (iii) Telephone numbers; (iv) email address, in compliance with the legal provisions established by the “Law for the Protection of the Individual against the Processing of their Personal Data,” which will be used solely for the purpose of locating the Winner.
4. Promoter: A company hired by Ferretería EPA S.A. to provide advisory and management services for the Promotion in accordance with the terms and conditions of this Regulation; in this case, named Interaction.
5. Prize: In this Promotion, there is one (1) winner and one (1) single type of prize and/or benefit, described below:

Prize:

In this promotion, one (1) single type of prize will be awarded to one (1) single winner; the winner will be selected randomly from among the participants who meet the requirement mentioned in Articles Three and Three-A of this regulation.

The prize consists of one (1) purchase order, known as a credit, the total amount of which is seventy thousand colones (¢70,000) redeemable exclusively at the physical SPACIO EPA store. The Prize only applies one (1) time per invoice and per person, is non-transferable, and cannot be exchanged for cash.

Once the potential winner is contacted, as established in Article Five of this regulation, the beneficiary will have 30 calendar days to redeem their prize.

The Promotion is aimed at Customers, Followers of the Official Profile, and Final Consumers of Ferretería EPA S.A. Therefore, manufacturers, distributors, resellers, and other persons who are considered as such, and who are part of the commercial activity as well as the production chain of Ferretería EPA, may not participate in this Promotion. Likewise, collaborators and representatives of the Organizer who may be incorporated and identified during the Promotion, nor collaborators of Overseas Logistics Operations S.A. (OLO) and Credix World S.A. up to the first degree of consanguinity or affinity, may not participate in the Promotion.

ARTICLE FIVE: RAFFLE PROCEDURE AND COLLECTION OF THE PRIZE.
Once the Promotion has concluded, the information of the Participants who meet the requirements mentioned during the validity of the Promotion will be compiled.

The winner of the prize indicated in this Regulation will be selected from among all those persons who have participated, through a random draw which will take place on August 5, 2022, at the central offices of Ferretería EPA S.A. The draw will be conducted by those in charge of the Marketing Department. A Minute/Sworn Declaration must be drawn up regarding this situation before two (2) Witnesses of the name of the winning participant and their respective alternates; in total, two (2) alternates will be selected. This information may also be presented before a Notary Public so that they may attest to the fulfillment of the requirements and the process of the Promotion through the drawing up of a Notarial Act, in accordance with this Regulation. The organizer reserves the right to modify the mentioned date of the draw for convenience, provided that the chances of being favored for each of the participants are not modified.

Then, the correct participation of the selected winner will be verified; in the event that they do not meet the requirements, the selection is discarded and the first alternate is verified, following the same protocol, and so on until the alternate winners are exhausted. In the event that the participation meets all requirements, the favored person and/or winner will be contacted via private message from the “EPA Costa Rica” Facebook page and will have a period of one (1) business day once the message is sent to report and send their personal data (full name, identification number, telephone, etc.), in order to contact the favored winner via telephone for a maximum period of three (3) business days. In the event that the selected person cannot be reached within a maximum of three (3) call attempts during this period, the next corresponding alternate winner will be contacted following the same protocol, and so on until the alternate winners are exhausted. Once the favored person and/or winner is confirmed, the announcement of the winner will be carried out. The winner will be announced starting August 22, 2022, provided that everything mentioned above in this article has been verified; otherwise, the organizer reserves the right to modify the announcement date until all necessary data for the publication are correctly verified. The winner will be announced solely via the “EPA Costa Rica” Facebook page in a post on the wall.

After the aforementioned Raffle has been held and the respective winner and/or person favored with the prize has been identified, in accordance with the previous Articles of this Regulation, and once the winner has been contacted following the procedure by a representative of Ferretería EPA S.A., they will be indicated the place, date, and time for the delivery and collection of the corresponding Prize. In this sense, the winning person must sign as proof of receipt of their prize, in addition to a release of liability document for Ferretería EPA S.A., where all the limitations and conditions that the Prize grants will be expressed, releasing the Sponsor from all liability for its use and/or consumption. Likewise, the favored winner may not claim or request from Ferretería EPA S.A. any additional expense generated by the collection of the Prize, such as transport or the cost associated with it in the event of not having the necessary means to transport and/or install it in the place they freely decide.

If the conditions established in this Regulation are not met or if the necessary data verification of the official winner cannot be performed, an alternate winner will be chosen automatically, and the verification of data and delivery of the prize will proceed, taking into account the specifications of this Regulation.

The Winner will have to collect their Prize within a period of no more than one (1) month from the moment they are contacted by Ferretería EPA S.A. collaborators, during the hours, days, and at the place established for collecting the previously agreed Prize.

Failure to do so will result in the loss of the right to the prize, and the winner will not be able to claim damages and/or losses from Ferretería EPA S.A. resulting from the loss of the Prize. Said Prize MAY NOT be assigned under any circumstances to a family member, spouse, child, or third party, as the object of the promotion is for the fan and/or follower who made the comment and presented their valid identification card to be the beneficiary of the Prize. Likewise, the favored Participant freely and spontaneously authorizes Ferretería EPA S.A. to use their image and name rights in promotional campaigns and any type of advertising carried out by Ferretería EPA S.A., without being able to request any remuneration for it.

In the event that the Prize has been accepted, but for any reason the Participant refuses to receive it or complete the respective paperwork for the formalization, the favored person will lose their right to the Prize. A Notarial Act regarding these circumstances will be drawn up at the discretion of the Organizer. The granting of any of the prizes will be conditioned on compliance with each and every one of the applicable laws and regulations, as well as compliance with the provisions of this Regulation. The organizer reserves the right to disqualify and/or demand the return of the prizes granted to those participants who directly or indirectly breach the terms and conditions previously established herein. If the winner does not demonstrate their willingness to accept these conditions, the organizers will not assume any type of responsibility, exonerating themselves from the obligation of allowing participation and the delivery of a prize or benefit.