RULES OF THE “MY CHIVA HOME 2019” PROMOTION BY FERRETERÍA EPA S.A.

This Regulation (hereinafter the "Regulation") aims to establish, define, and limit the terms and conditions of the promotional activity to be carried out and organized by the company named FERRETERÍA EPA SA, corporate ID number 3-101-354271, hereinafter referred to for the purposes of this Regulation as "The Organizer," "Ferretería EPA SA," or "EPA," which will be conducted at its EPA points of sale.

The provisions herein shall be mandatory for all Participants (see definition of Participant below) who, voluntarily and in compliance with these provisions, decide to participate freely and voluntarily in the Promotion organized by EPA. Participation in the Promotion implies that the Participant duly informs themselves through the means and communication channels established by EPA and accepts to know how to respect these rules, conditions, and procedures, which shall be definitive with respect to the Promotion and are known and accepted as final by the Participants.

By virtue of the foregoing, by the mere act of participating in the Promotion, Participants unconditionally accept all the rules and conditions of this Regulation, including those clauses that limit EPA's liability. Likewise, they agree to submit to the Organizer's decisions on any matter related to the Promotion.

The granting of the Prize (see definition of Prize below) in this Promotion shall be conditional upon compliance with each and every applicable law, as well as the provisions of this Regulation. The Organizer reserves the right to disqualify and/or demand the return of the prize granted to those participants who directly or indirectly breach the rules and conditions established herein, which are expressly accepted by the Participants.

SECTION A. GENERAL PROVISIONS:

Article A1: The purpose of this Regulation is to establish, regulate, limit, and clarify the guidelines and/or conditions under which the Promotion named "HOY PINTO" (hereinafter referred to as the "Promotion") will be governed, which belongs to and is primarily sponsored by Ferretería EPA SA (hereinafter referred to as the "Sponsor" and/or "Organizer").

Article A2: This Promotion is for a limited time, with the participation period beginning at 07:00 hours on July 15, 2019, and ending at 21:00 hours on August 4, 2019, all of which will be communicated to participants at the respective points of sale.

Article A3: Any natural person who so wishes may participate in this Promotion, provided they are of legal age and possess a valid and up-to-date personal identification document recognized by the Government of the Republic of Costa Rica, as the objective of this Promotion is the benefit of EPA's end customers and/or consumers.

Article A4: The Promotion is directed solely at those natural persons over 18 years of age who are end Customers and/or Consumers of Ferretería EPA SA. Therefore, the following may not participate: a. Employees, executives, and officers of the Organizing Company; b. Employees, executives, and officers of advertising agencies and other suppliers involved in this Promotion, including the companies Overseas Logistics Operations SA (OLO) and Credix World SA; c. Officials of any of the co-sponsoring companies of this Promotion who, by reason of their position, may in any way influence the development of the Promotion or the claim of prizes; and d. Relatives up to the first degree by consanguinity or affinity of all the above.

The Organizer reserves the right to disqualify from the Promotion or to demand the return of the Prize granted under this Regulation when there are reasonable grounds to believe that the participant is not acquiring products for their personal use or that of their family circle, with the intention of reselling, distributing, or with the intention of acquiring the participating items for the sole purpose of participating in the Promotion and subsequently returning said products before the expiration of the Promotion period.

The fact that a person participates a number of times that significantly exceeds what is reasonable and expected of an average contestant (5 times per day) in any of the EPA Stores will lead the Organizers to presume that their participation has been manipulated for the purpose of increasing their probability of winning, a fact that will cause immediate elimination as a potential winner of the Promotion Prizes.

Article A5: The following terms beginning with capital letters and definitions used in this Regulation shall have the meaning established, with the understanding that such meaning shall be applicable to both the singular and plural forms thereof.

"Participant" means any of the natural persons who participate in the Promotion, subject to the limitations of Article A3 and A4 of this Regulation.
"Points of Sale" means for this Promotion, the five Ferretería EPA stores located in Belén (Diagonal to Real Cariari on General Cañas highway), Curridabat (50 meters east of the Indoor Club), Desamparados (From the San Miguel intersection 300 meters south towards Aserrí), Escazú (adjacent to the Próspero Fernández highway), and Tibás (300 meters west of the Llorente intersection).

"Personal Data" means the data that each Participant must provide and complete solely in digital form on the enabled website, which are (i) Full Name; (ii) Valid and up-to-date personal identification number, duly recognized by the Government of the Republic of Costa Rica; (iii) Phone numbers; (iv) Email address; (v) Barcode number located at the bottom of the invoice, which includes the date, purchase receipt number, and the register where the purchase was made. Such information will be used solely by the Organizer for the purposes of the Promotion, a situation to which customers consent, so it may not be used for commercial or advertising purposes.

Prizes: Instant Prizes will be awarded in this promotion to the successful Participants, which correspond to one of 12 different types of prizes. Hereinafter referred to as "Instant Prizes." The Prize acquired cannot be exchanged for cash and no refunds for the product price may be requested, as it corresponds to a promotional activity in which the Participant chooses to participate.

Among the Instant Prize options available until supplies last or until the expiration of the Promotion are:

One (1) Yellow EPA sports backpack.
One (1) Pair of EPA gardening gloves.
One (1) EPA notebook.
One (1) Yellow EPA poncho.
One (1) Yellow EPA umbrella.
One (1) Transparent EPA bottle.
One (1) Yellow EPA cap.
One (1) Yellow EPA frisbee.
One (1) 20,000 EPA note.
One (1) 40,000 EPA note.
One (1) 300,000 EPA note.
One (1) 10,000 Credix Gift Card.

General Prize Information: There is a total of 17,250 prizes distributed among all stores. The quantity of products indicated corresponds to the EPA Store chain, so if they are exhausted first at one of the indicated EPA points of sale, the Promotion continues for the remaining Prizes until supplies last or the expiration of the term, whichever occurs first.

The Credix gift cards have a nominal value of 10,000 colones, are applicable to any product or service in the store, and the last day to apply the card as a payment method in the store will be subject to the expiration date established on each card. Additional conditions for their use can be reviewed at the Credix stand.

Details and conditions of use of the EPA note: Instant prizes will be awarded in this promotion, some of which correspond to an EPA Note, meaning a complimentary coupon with a value of 20,000, 40,000, or 300,000. Hereinafter referred to as the Note, the nominal value of this coupon is equivalent to the amount in colones applicable only as a complimentary benefit in EPA stores. The last day to redeem the coupon is September 4, 2019. The coupon is issued by Ferretería EPA S.A.; as a promotional gift, it cannot be exchanged for cash, no refunds for the price of the product may be requested, and the amount indicated on the coupon is final. Therefore, the total amount of the note must be consumed in a single purchase regardless of the value of the product purchased; that is, if the only payment method used in the purchase is the Note, it does not generate change from the remaining amount of the purchase.

Each coupon will be assigned to the person making the purchase and cannot be transferred in any way. The interested party is solely responsible for the coupon from the moment they receive the product and while it is in their possession. If for any reason the coupon is destroyed, damaged, lost, or disappears, the Organizer will not accept complaints or claims for it, nor will it be held liable or compensate the participant in any way. Furthermore, in case of any doubt regarding the legitimacy of a coupon, the organizer may disqualify the participant if it considers that the coupon is not original or was not issued by EPA.

Non-original, torn, or damaged coupons, or those that in any way fail to comply with the established procedures, or have a condition or appearance that casts doubt on their authenticity, will not participate.

The use of this coupon implies acceptance of the general conditions of the Promotion established in the regulation. Promotion valid for coupon delivery from 07/15/2019 to 08/04/2019. Consult the regulation at EPA Customer Service.

Article A6: For more information or queries regarding this Regulation, you can call 800 EPAVALE (800-372 8253). Responding to these queries will not imply a total or partial modification of this Regulation, or a waiver of its compliance.

This Regulation will be available in its entirety for the knowledge and information of the general public and consumers at the Customer Service sections of all EPA Points of Sale during the term of this Promotion.

SECTION B. PARTICIPATION MECHANICS AND CONDITIONS:

Article B1: To participate in this Promotion, it is necessary for the Participant to know and accept in advance the conditions, requirements, and limitations established in this Regulation, and to consent to the use of their personal data by EPA for the purposes of the Promotion.

Article B2: During the term of this Promotion, duly delimited in Article A2 of this Regulation, those interested in participating voluntarily in the Promotion may do so in the manner described in the following Articles.

Article B3: During the term of this Promotion, Participants who voluntarily decide to participate must necessarily make a purchase at EPA for a minimum amount of CRC 15,000 (fifteen thousand colones, legal tender of the Republic of Costa Rica) containing at least 3 (three) different sponsor products. The sponsor products will be duly identified at each of the Points of Sale and belong to the brands: Intaco, SUR, Lanco, Prodex, Mega Líneas, Henkel, Toolcraft, Einhell, Basic Living, Stanley-BlackandDecker-Dewalt, Karcher, Eco Max.

In this regard, it is clarified that there is only one participation in the Promotion per invoice or cash register receipt, regardless of whether the amount is higher than 15,000 (fifteen thousand colones) or if it contains more than 3 (three) different sponsor products.

Once the purchase is made, the Participant must present the invoice or cash register receipt confirming the purchase to the Promotion promoter located within the EPA store and provide the requested data. Thus, the Participant will be granted the right to play once per purchase on a digital application on a totem simulating a slot machine; the totem will spin three different fields and stop, showing a symbol representing the prize. In this regard, upon obtaining three identical symbols, the promoter will proceed to deliver the instant prize represented by the symbols on the screen to the winner immediately.

In case the customer made their purchase using the Credix payment method, they will have the possibility to make a second attempt. However, if they use the second chance, they will lose the full right to the first prize acquired; for example: if the customer plays and wins an umbrella, the customer who paid their invoice with Credix will have the possibility to keep the umbrella as a prize or make a second attempt, returning the umbrella and drawing another prize randomly. If they decide to use the second chance, they will lose the right to the first prize obtained, for the purpose of the example, "the umbrella."

Participation must necessarily be at the time of making the purchase that meets the indicated requirements. If the Participant leaves the EPA establishment without having managed to present the invoice to the promoter, they will lose their opportunity to participate, even if they go to an EPA establishment later during the participation period. By virtue of the foregoing, the Participant must necessarily participate in the digital application at the EPA Store in which they made the purchase.

The requirements described above must be reflected on the same invoice; invoices cannot be combined in order to reach the basic sum or the number of sponsor products. Therefore, it should be understood that to opt for the actions, it will be solely and exclusively for those customers whose invoice is equivalent to the minimum sum of CRC 15,000.00 (fifteen thousand colones, legal tender of the Republic of Costa Rica) and contains at least 3 different sponsor products. EPA will keep a record of the purchase made where the Participant will provide their personal data in accordance with what is indicated in this Regulation. In this way, they will be participating in the game and may obtain one of the prizes available in Article A5.

Whoever meets these requirements will be eligible to participate in the Promotion, and thus be able to opt to be a Winner of the promotional benefit offered for the Promotion, by completing all the data and information requested in order to obtain the Prize.

Of all the Participants in the Promotion who meet the requirements, they may participate and, in case of being successful, obtain the prize indicated via a random algorithm through an electronic program. The random selection will be carried out in the presence of a promoter chosen by the organizer, who will verify beforehand that the participant meets all necessary requirements. The Prizes of this promotion will be distributed based on the percentage of customer visits to each store. In total, 17,250 prizes will be allocated to be distributed among all Ferretería EPA stores.

At the time of verification, potential participants who do not meet any or some of the requirements indicated in this Regulation will not be able to access this right. Likewise, if the data provided is not clear and does not allow the Participant to be identified.

Article B4: Conditions for participating.

The customer must make a purchase with a minimum of fifteen thousand colones that includes at least three different sponsor products at any of the FERRETERIA EPA, S.A. stores and present it to the identified promoter inside the store in order to validate their invoice.
The customer and/or Participant must use the digital totem and electronic game to discover the prize that will be awarded to them on the same day and at the Store where they made the purchase.
After registering the invoice and before using the digital totem, the Promoter will mark the invoice with a stamp identifying that the Participant has already participated in the promotion with that invoice.

Article B5: Customers who do not meet any or some of the requirements, as well as the conditions indicated in this Regulation, will be excluded as participants. Likewise, if the data provided is not clear and does not allow the Participant to be identified.

Article B6: As established in the Regulation, once they are selected randomly according to the program and/or software used for that purpose, it is stated that the Prize cannot be transferred and must be claimed only in products of the organizer, during the term established in this Regulation.

In case of having accepted the Prize, but for any circumstance, refusing to comply with the processes established for the withdrawal of the prize, date, or delivery, the winner will lose their right to the Prize.

Article B7: In the event that EPA wishes to make the results of the Promotion public, at the decision and discretion of the Organizer, any of the Participants who are successful with any of the Prizes of this Promotion expressly and irrevocably authorize the Organizer for their name and image to appear in publications and other advertising media and, in general, in all disclosure material of the activities carried out during or after the Promotion, such as the delivery and receipt of prizes, without this implying additional remuneration or compensation, nor claims for image rights. Therefore, by participating, they adhere to the regulations of this Regulation and cannot refuse the disclosure of their information and image rights.

SECTION C. RESTRICTIONS AND LIMITATION OF LIABILITY:

Article C1: The illustrations and/or photographs used in the publications of this Promotion are solely for commercial and promotional purposes; however, the products marketed by EPA will correspond to what is marketed.

Article C2: The Sponsor may modify, reduce, expand, extend, suspend, or terminate this Promotion in advance, immediately, without any liability on its part, totally or partially, indefinitely or definitively, if any force majeure or fortuitous event occurs that warrants it.

Article C3: The Sponsor's responsibility ends with the delivery of the Prize described in Article B4 and it is not responsible for any type of accidents, death, illnesses, or medical expenses, conduct, or misbehavior that may occur due to the use and enjoyment of the Prize.

Article C4: If a Participant who is a beneficiary of the indicated Prize does not claim it within the time limits established as indicated in these Regulations, it shall be considered a voluntary waiver of their right to claim the Prize. The selected Participant shall not be entitled to any claim or compensation, not even partially, which each Participant accepts by voluntarily adhering to participation in the promotion. If such a situation arises, the Organizer is authorized to select one of the alternate winners as appropriate.

Likewise, in special cases that warrant it, at the Sponsor's decision, a Notarial Act will be drawn up regarding these circumstances to attest to any fact outside of what is provided for in these Regulations.

Article C5: If the participant, upon winning the indicated Prize and for whatever reason, whether they do not comply with the restrictions and conditions regulated here, or by their own volition, does not accept the Prize, they may not claim any indemnity amount or consolation prize from the Organizer. Likewise, they may not request transportation or any other requirement for the transfer of the corresponding Prize.

The Promotion and the Participants are subject to the requirements, conditions, and restrictions of these Regulations.
In any situation of a fortuitous event or force majeure, Ferretería Epa S.A. may suspend the Promotion totally or partially, without generating any liability for such suspension.
Ferretería Epa S.A. will not be responsible for collateral expenses that the Participant may incur in carrying out the proceedings to make this Promotion effective. These collateral expenses refer to: cost of calls, internet access, preparation of documents, copies, transportation costs, among others.
Ferretería Epa S.A. reserves the right to suspend the benefits of this Promotion in cases where it is determined that the benefits thereof have been applied through deception, fraud, or other illegal activity.
The mechanics of this Promotion, as well as the Intellectual Property derived therefrom, are the exclusive property of Ferretería Epa S.A.
The responsibility of Ferretería Epa S.A. ends with the delivery of the Prize corresponding to the Participant favored by the game, so the organizer is responsible only for the delivery of the prize indicated on the digital totem according to these Regulations. EPA is not responsible for any loss or damage suffered by the ticket before it is redeemed.
The prize winner will be solely responsible for the use and enjoyment they give to it.
The Organizer will not be liable for possible unauthorized human interventions by third parties in computer systems or similar that alter the development of the promotion, so if any such situation is detected, the Promotion will be suspended.
Suspension of the Promotion: The Organizer reserves the right to suspend the Promotion temporarily or permanently in the event of proof of the existence of assignment or claiming of prizes fraudulently, as well as in cases of technical failures, or any other event beyond the reasonable control of the Organizers. The alteration of documents and information about the Participants, as well as deception, fraud or falsification, unauthorized manipulation that hinders the normal performance of the Promotion and actions that in the judgment of the Organizers are illegal and may cause harm to the Promotion or its Organizers may be prosecuted by the means provided by Law.
Personal information: All information provided by the participants will belong to the Organizer and/or Co-organizer. Participants, by providing their data, authorize access to said information by the Organizers and its inclusion in a database if the Organizer sees fit, also authorizing the use of said database to send commercial information from the Organizing Company or third parties, as well as any commercial purpose that is not prohibited.
Relationship between the parties: No provision of this Promotion shall be interpreted as creating a relationship between the parties other than that which arises from normal trade traffic. No participant in the Promotion, by the fact of being so, acquires the status of employee, representative, or agent of the Organizing company. With the fulfillment of the obligations established in these Regulations, the relationship between the parties will end in its entirety.
The Participants acknowledge that the Organizer will not collect or process sensitive personal data information. The data requested from the participant and which the law empowers the Organizer to request will be used. Participants, by the mere fact of participating, accept and consent that the data relating to their names, photographs, and personal emails that they have on their Facebook social network profiles or provided at any time during the Promotion may be used by the Organizer.
Regarding the respect for the right of informational self-determination that assists people, the Organizer informs all participants of the Promotion of the existence of a database where the personal data requested in this Promotion will be collected.
The information contained in the database that may be held by the Promotion will be for the use of the Organizer and the latter is authorized to transfer such data to the company(ies) it deems pertinent. Participants and users declare that they have been informed of the conditions regarding personal data protection described above, accepting and consenting to the automated processing thereof by the Organizer, in the form and for the purposes indicated in this section.

For more information or queries regarding these Regulations, Participants may send a private message to the EPA Costa Rica Facebook profile, as well as consult it directly at the Customer Service center of the EPA Store. These Regulations will be available in their entirety for the knowledge and information of the general public and consumers, at Customer Service in the Store, during the validity of this promotion.

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