Paint Promotion Rules - Gift Cards

This Regulation (hereinafter the "Regulation") aims to establish, define, and limit the terms and conditions of the promotion that will be carried out and organized by FERRETERÍA EPA S.A., legal entity ID 3-101-354271, hereinafter and for the purposes of this Regulation referred to as "The Organizer" and/or Ferretería Epa S.A / EPA".

The provisions herein shall be mandatory for the Participants (see definition of Participant below) who voluntarily, and in compliance with these provisions, decide to participate in the Promotion carried out by EPA. Participation in the Promotion implies, on the part of the Participant, the acceptance of knowing and respecting these rules and procedures, which shall be considered definitive regarding the Promotion, and are known and accepted as final. Any violation of said rules and/or procedures established for the Promotion will imply the immediate exclusion of the Participant, without any liability on the part of Ferretería EPA S.A.

By virtue of the above, by the mere act of participating in the Promotion, the Participants accept all the rules of this Regulation unconditionally, including those clauses that limit the Sponsor's liability. Likewise, they agree to submit to the decisions of the Organizer in any matter related to the Promotion.

The granting of any of the prizes shall be conditioned upon compliance with each and every applicable law and regulation, as well as the provisions of this Regulation. The Organizer reserves the right to disqualify and/or demand the return of the prizes and/or benefits granted to those participants who directly or indirectly breach the rules and conditions established herein.

SECTION A. GENERAL PROVISIONS:

Article A1: Regarding the Promotion: The purpose of this Regulation is to establish, regulate, limit, and clarify the guidelines and/or conditions under which the Promotion named "Paint Promotion - Gift Cards" (hereinafter referred to as the "Promotion") will be governed, which belongs to and is primarily sponsored by Ferretería EPA S.A. (hereinafter referred to as the "Sponsor" and/or the "Organizer").

Article A2: This Promotion is for a limited time, starting at 07:00 hours on April 23, 2022, and ending at 21:00 hours on April 30, 2022, and/or until total stock of the prize is exhausted, which is specified and reported in Annex A of this Regulation. Whichever occurs first.

Article A3: All natural persons who wish to do so may participate in this Promotion, provided they are of legal age and possess a valid and up-to-date personal identification document, duly recognized by the Government of the Republic of Costa Rica.

Article A4: The Promotion is aimed at natural persons, end consumers of Ferretería EPA S.A. Therefore, legal entities, government entities, and other persons considered as such, may not participate in this Promotion.

The Organizer reserves the right to disqualify from the Promotion or to demand the return of prizes granted by virtue of this Regulation when there are well-founded reasons to believe that the participant is not acquiring products for their personal use or that of their family circle, with the objective of reselling, distributing, or with the intention of acquiring the participating items for the sole purpose of participating in the Promotion and subsequently returning said products before the expiration of the Promotion period.

Article A5: The following terms, capitalized and used in this Regulation, shall have the meaning established with the understanding that said meaning shall be applicable to both the singular and plural forms thereof.

1. "Customer or Participant" means any natural person participating in the Promotion with the limitations of Articles A3 and A4 of this Regulation.

1. "Points of Sale" means strictly and exclusively through purchases made at physical Ferretería EPA stores.

1. "Personal Data" means the data that each Participant must provide to the stand promoters to register the invoice if requested, which are: (i) Full Name; (ii) Valid and up-to-date personal identification number, duly recognized by the Government of the Republic of Costa Rica; (iii) Phone numbers; (iv) Purchase sequence number. Such information will be used solely by the Organizer for the purposes of the Promotion, a situation to which customers consent; therefore, it may not be used for commercial or advertising purposes.

1. Prize: In this promotion, there are two (2) types of prizes, consisting of:

Immediate prize:

1 – 10,000 colon gift card to customers who purchase 2 gallons of paint of the same brand, either LANCO (Super Coat) or SUR (3000/3100), see codes in ANNEX "B".

2 – 25,000 colon gift card to customers who purchase 1 bucket of paint, either LANCO (Super Coat) or SUR (3000/3100), see codes in ANNEX "B".

• General prize details:
• This prize is subject to limited stock as described in Annex A of this regulation.
• The cards are exclusively redeemable at physical Ferretería EPA stores.
• A maximum of 3 gift cards will be given per customer, provided they meet the requirements on the invoice.

Article A6: For further information or questions regarding this Regulation, you may call 800 EPAVALE (800-372 8253). This Regulation will be available in its entirety for the knowledge and information of the general public and consumers at epaenlinea.com or at the paint departments of each Ferretería EPA store during the validity of this promotion. For the purposes of communicating this Regulation, promotional material shall set forth the following legend: "Promotion valid until 04/30/2022 and/or until gift stock is exhausted, and/or expiration, whichever occurs first. Conditions apply. See promotion regulation at epaenlinea.com"

SECTION B. PARTICIPATION MECHANICS AND CONDITIONS:

Article B1: To participate in this Promotion, it is necessary for the Participant to know and accept in advance the conditions, requirements, and limitations established in this Regulation, which will be explained, if necessary, by properly identified Ferretería EPA service advisors. Likewise, this Regulation will be available at the paint departments of each Ferretería EPA store and on Epaenlinea.com. Any violation of this Regulation and/or the procedures, mechanics, and application systems of the Promotion will imply the immediate exclusion of the Participant from the Promotion and the revocation of any right or prize granted.

Article B2: During the validity period of this Promotion, duly delimited in Article A2 of this Regulation, those interested in participating voluntarily in the Promotion may do so under the method described in the following Articles.

Article B3: During the validity period of this Promotion, Participants who wish to obtain the prize shall do so as follows:

For every purchase made exclusively at physical Ferretería EPA stores, documented on the respective purchase invoice, that contains a purchase of one bucket or 2 gallons of the brands LANCO – Super Coat or SUR – 3000 or 3100, the customer will automatically earn the right to claim the Prize subject to this Promotion; that is, by buying 2 gallons of the same participating brand, they receive a 10,000 colon gift card, or by buying 1 bucket of one of the participating brands, they receive a 25,000 colon gift card, up to a maximum of 3 cards per customer, regardless of the prize amount. The customer must present their original purchase invoice at the customer service desk of the store where the purchase was made. Said purchase must be reflected on a single invoice; therefore, it must be understood that to be eligible to claim the prize, it will be strictly and exclusively for those customers whose invoice contains the participating codes mentioned in Annex "B". Whoever meets these requirements may go to the customer service desk to have the invoice verified by the store's customer service advisors. Subsequently, upon handing over the gift when the customer is about to leave the store, the service advisor will highlight the participating codes with a marker to guarantee that the gift has been delivered.

Article B4: Conditions for participating.

• The customer must purchase buckets or gallons of the participating brands (LANCO – Super Coat or SUR – 3000/3100).
• Present the invoice to the customer service advisor at the customer service desk of the store where the purchase was made.
• The customer service advisor will verify that: The invoice meets the minimum required purchase necessary to participate. That the purchase date indicated on the invoice corresponds to the validity period of the Promotion.
• The customer service advisor will verify that the invoice meets the requirement and will manually record the purchase data and proceed to deliver the number of gifts to the Participant, according to the number of participating codes purchased.
• The customer service advisor proceeds to hand over the gift(s) to which the participant is entitled.
• It is stated that any participant who returns the products acquired via the purchase invoice used to complete the requirements to obtain the prize will be excluded from being a beneficiary of the prize. This will be verified at the moment of checking the invoice number in the system.
• Invoices that are not original, torn, damaged, or in any way fail to comply with the established procedures, or have a state or appearance that makes their authenticity doubtful, or that have already been activated at any of the points of sale previously, or that are outside the validity date of the promotion, will not participate.

Article B5: Customers who do not meet any or all of the requirements indicated in this regulation will be excluded as participants. Likewise, if the provided data is not clear and does not allow for the identification of the Participant.

Article B6: Each person favored with a prize according to Article B3 of this Regulation will be given the corresponding "prize," as established in the Regulation, instantly upon handing over the invoice meeting all requirements; the prize cannot be transferred, cannot be exchanged for cash, and must be picked up on the same day of the purchase.

Each Winner must pick up their respective prize on the same day they make the purchase before leaving the store. Failure to do so will result in the loss of the right to the prize, and the participant may not claim the loss of said prize from Ferretería EPA S.A.

In the event of having accepted a prize but, for whatever circumstance, refusing to receive it or to complete the respective paperwork, the favored person will lose their right to the Prize. A Notarial Act may be drawn up for these circumstances at the discretion of the Organizer.

In the event of having accepted a prize and detecting any defect in its operation, the favored person may make a return under the prize warranty. In this case, the prize will be exchanged for another one of the same kind; in the event that there is no more prize stock, the value of the prize in colones, as established in Article A5, Point 4 of this regulation, will be provided.

Article B7: In order to make the results of the Promotion public, at the decision and discretion of the Organizer, the participants who are favored with any of the Prizes of this Promotion irrevocably and expressly authorize the Organizer for their name and image to appear in publications and other advertising media, and in general in all dissemination material for activities following the Promotion, such as the delivery and receipt of prizes, without this implying additional remuneration or compensation, nor claims for image rights; therefore, by participating, they adhere to the regulations of this Regulation and cannot refuse the disclosure of their information and image rights.

SECTION C. RESTRICTIONS AND LIMITATION OF LIABILITY:

Article C1: This promotion includes the purchase of all codes of the bucket or gallon presentations of the brands LANCO-Super Coat or SUR-3000/3100 available for purchase at physical Ferretería EPA stores, provided the invoice meets the requirements mentioned in this regulation.

Article C2: The illustrations and/or photographs used in the publications of this Promotion are solely for commercial purposes; however, the items corresponding to the prize correspond to the reality and characteristics thereof specified in Article A5, point 4.

Article C3: The Sponsor may modify, reduce, expand, extend, suspend, or terminate this Promotion in advance, immediately, without any liability on its part, totally or partially, indefinitely or definitively, if any cause of force majeure or fortuitous event arises that warrants it. Likewise, for commercial reasons or convenience, it may also modify, suspend, or terminate this Promotion under the same terms, at its sole and total discretion, without the need for prior notice other than that published in the communication and advertising media the Sponsor deems convenient, or at its Customer Service offices.

Article C4: The Sponsor's liability ends with the delivery of the prizes described in Article B4 and it is not responsible for any type of accident, death, illness, or medical expenses, conduct, and misconduct that may occur through the use and enjoyment of any of the prizes or promotional products.

Article C5: If a selected Participant does not appear to redeem their prize within the period indicated in this Regulation, within the indicated dates, as well as within the period corresponding to the same day of the invoice, it will be considered a voluntary waiver of their right to claim the prize. The selected Participant will not be entitled to any claim or indemnity, even partially, which each Participant accepts by voluntarily adhering to the participation in the promotion. Should this situation arise, the Organizer is authorized to select one of the alternate winners as appropriate.

Likewise, in special cases that warrant it, at the decision of the Sponsor, a Notarial Act will be drawn up for these circumstances to record any fact not provided for in this Regulation.

Article C6: In the event that a Winner is selected and for any reason, whether they do not meet the restrictions and conditions regulated herein, or of their own volition do not accept the Prize, they may not claim any compensatory sum or consolation prize from the Organizer.

• The Promotion and the Participants are subject to the requirements, conditions, and restrictions of this Regulation.
• In the event of any fortuitous event or force majeure, Ferretería Epa S.A. may suspend the Promotion in whole or in part, without generating any liability for such suspension.
• Ferretería Epa S.A. will not be responsible for the collateral expenses that the Participant may incur to carry out the procedures to make this Promotion effective. These collateral expenses refer to: cost of calls, preparation of documents, copies, transport costs, among others.
• Ferretería Epa S.A. reserves the right to suspend the benefits of this Promotion in those cases where it is determined that the benefits thereof have been applied through deception, fraud, or other illegal activity.
• The mechanics of this Promotion, as well as the Intellectual Property derived therefrom, are the exclusive property of Ferretería Epa S.A.
• Ferretería Epa S.A.'s liability ends with the delivery of the Prize to the favored Participant; therefore, the organizer is responsible solely for the delivery of the prize indicated in this Regulation. Since the prize is the voucher, EPA will not be held responsible for damages to the person or clothing after delivery.
• The prize winner will be solely responsible for the use and enjoyment they make of it.
• The Organizer will not be liable for any unauthorized human intervention by third parties in the computer systems or similar that might alter the course of the promotion; therefore, if any such situation is detected, said Promotion will be suspended.
• Suspension of the Promotion: The Organizer reserves the right to suspend the Promotion temporarily or permanently in the event that the assignment or claim of prizes is found to be fraudulent, as well as in cases of technical failures, or any other event beyond the reasonable control of the Organizers. The alteration of documents and information regarding the Participants, as well as deceit, fraud, or forgery, unauthorized manipulation that hinders the normal performance of the Promotion, and actions that, in the judgment of the Organizers, are illegal and may cause harm to the Promotion or its Organizers may be prosecuted through the means provided by law.
• Personal information: All information provided by the participants will belong to the Organizer and/or Co-organizer. By providing their data, participants authorize access to said information by the Organizers and its inclusion in a database if the Organizer sees fit, further authorizing the use of said database to send commercial information from the Organizing Company or third parties, as well as for any commercial purpose that is not prohibited.
• Relationship between the parties: No provision of this Promotion shall be interpreted as creating a relationship between the parties other than that which arises from normal trade. No participant in the Promotion, by virtue of being one, acquires the status of employee, representative, or agent of the Organizing company. Upon fulfillment of the obligations established in these Regulations, the relationship between the parties will conclude in its entirety.
• Participants acknowledge that the Organizer will not collect or process sensitive personal data. The data requested from the participant and which the law authorizes the Organizer to request will be used. By the mere act of participating, participants accept and consent that data regarding their names, photographs, and personal emails they have on their Facebook social media profiles or provided at any time during the Promotion may be used by the Organizer.
• Regarding respect for the right to informational self-determination that assists individuals, the Organizer informs all participants of the Promotion of the existence of a database where the personal data requested in this Promotion will be collected.
• The information contained in the database that may be held by the Promotion will be for the use of the Organizer, and the latter is authorized to transfer such data to the company(ies) it deems pertinent. Participants and users declare that they have been informed of the personal data protection conditions described above, accepting and consenting to the automated processing thereof by the Organizer, in the manner and for the purposes indicated in this section.

For more information or queries regarding these Regulations, Participants may send an email to the address promociones@cr.epa.biz, or consult them directly at the paint department of the EPA Store. These Regulations will be available in their entirety for the knowledge and information of the general public and consumers at the paint department in-store or in the section for current regulations on Epaenlinea.com, during the validity of this promotion.

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ANNEXES

ANNEX A:

Prize:

At the organizer's discretion, subject to stock availability.

Gift cards - Initial quantities and/or while supplies last.

Gallon 10,000 colon gift cards
Store	Curridabat	Escazú	Belén	Tibás	Desamparados	Total
Total	61	73	60	41	17	252
Bucket 25,000 colon gift cards
Store	Curridabat	Escazú	Belén	Tibás	Desamparados	Total
Total	21	26	9	12	4	72

ANNEX B:

Participating codes:

CODE	DESCRIPTION	Brand	Presentation
269000	SUPER COAT PASTEL 1GAL	SUPER COAT	Gallon
269002	SUPER COAT INTERMEDIA 1GAL	SUPER COAT	Gallon
269004	SUPER COAT DEEP 1GAL	SUPER COAT	Gallon
269006	SUPER COAT ACCENT 1GAL	SUPER COAT	Gallon
269012	SUPER COAT SATIN PAST 1G	SUPER COAT	Gallon
269013	SUPER COAT SAT TINTE 1G	SUPER COAT	Gallon
269014	SUPER COAT SATIN DEEP 1G	SUPER COAT	Gallon
269015	SUPER COAT SAT ACCENT 1G	SUPER COAT	Gallon
270000	SUPER COAT BLANCO 1GAL	SUPER COAT	Gallon
270003	SUPER COAT SATIN BLANCO 1G	SUPER COAT	Gallon
272021	3000 PASTEL MATE 1G	3000/3100	Gallon
272022	3000 MEDIA MATE 1G	3000/3100	Gallon
272023	3000 DEEP MATE 1G	3000/3100	Gallon
272029	3100 TRANSP SATIN 1G	3000/3100	Gallon
272030	3100 PASTEL SATIN 1G	3000/3100	Gallon
272031	3100 MEDIA SATIN 1G	3000/3100	Gallon
272032	3100 DEEP SATIN 1G	3000/3100	Gallon
272038	3000 TRANSP MATE 1G	3000/3100	Gallon
273008	3000 BLANCO MATE 1G	3000/3100	Gallon
273011	3100 BLANCO SATIN 1G	3000/3100	Gallon
269008	SUPER COAT PASTEL 5GAL	SUPER COAT	Bucket
269009	SUPER COAT INTERMEDIA 5GAL	SUPER COAT	Bucket
269010	SUPER COAT DEEP 5GAL	SUPER COAT	Bucket
269011	SUPER COAT ACCENT 5GAL	SUPER COAT	Bucket
269020	SUPER COAT SATIN BLANCO 5G	SUPER COAT	Bucket
269021	SUPER COAT SATIN PASTEL 5G	SUPER COAT	Bucket
269022	SUPER COAT SATIN TINT 5G	SUPER COAT	Pail
269023	SUPER COAT DEEP 5G	SUPER COAT	Pail
269024	SUPER COAT SATIN ACCENT 5G	SUPER COAT	Pail
270002	SUPER COAT WHITE 5 GAL	SUPER COAT	Pail
272028	3000 PASTEL MATTE 5G	3000/3100	Pail
272037	3100 PASTEL SATIN 5G	3000/3100	Pail
272039	3000 MEDIUM BASE 5GAL	3000/3100	Pail
272040	3000 DEEP MATTE 5GAL	3000/3100	Pail
272041	3100 MEDIUM SATIN 5GA	3000/3100	Pail
272042	3100 DEEP SATIN 5GAL	3000/3100	Pail
272043	3000 CLEAR MATTE 5G	3000/3100	Pail
272044	3100 CLEAR SATIN 5G	3000/3100	Pail
273010	3000 WHITE MATTE 5G	3000/3100	Pail
273013	3100 WHITE SATIN 5G	3000/3100	Pail