TERMS AND CONDITIONS OF THE PROMOTION "10% COUPON DECEMBER 2019 DYNAMIC (EPAENLINEA.COM)" BY FERRETERÍA EPA S.A.

This Regulation (hereinafter the "Regulation") aims to establish, define, and limit the terms and conditions of the promotion that will be carried out and organized by FERRETERÍA EPA SA, corporate tax ID 3-101-354271, who will be referred to hereinafter and for the purposes of this Regulation as "The Organizer" and/or Ferretería Epa SA / EPA”.

The provisions herein shall be mandatory for Participants (see definition of Participant below) who, voluntarily and in compliance with these provisions, decide to participate in the Promotion carried out by EPA. Participation in the Promotion implies the Participant's acceptance of and agreement to abide by these rules and procedures, which shall be considered definitive with respect to the Promotion, and which are acknowledged and accepted as final. Any violation of said rules and/or procedures established for the Promotion will imply the immediate exclusion of the Participant, without any liability on the part of Ferretería EPA SA.

By virtue of the above, by the mere act of participating in the Promotion, Participants unconditionally accept all the rules of this Regulation, including those clauses that limit the Sponsor's liability. Likewise, they agree to submit to the Organizer's decisions in any matter related to the Promotion.

The granting of any of the prizes will be conditional upon compliance with each and every applicable law, as well as the provisions of this Regulation. The Organizer reserves the right to disqualify and/or demand the return of the prizes and/or benefits granted to those participants who directly or indirectly fail to comply with the rules and conditions established herein.

SECTION A. GENERAL PROVISIONS:

Article A1: Regarding the Promotion: The purpose of this Regulation is to establish, regulate, limit, and clarify the guidelines and/or conditions under which the promotion named “CUPÓN 10% DINÁMICA DICIEMBRE 2019” (hereinafter referred to as the “Promotion”) will be governed, which belongs to and is primarily sponsored by Ferretería EPA SA (hereinafter referred to as the “Sponsor” and/or the “Organizer”).

Article A2: This Promotion is for a limited time, beginning at 13:00 hours on December 12, 2019, and ending at 23:59 hours on December 31, 2019.

Article A3: All natural persons who so wish may participate in this Promotion, provided that they are of legal age and possess a valid, up-to-date personal identification document recognized by the Government of the Republic of Costa Rica.

Article A4: The Promotion is aimed at natural persons, final consumers of Ferretería EPA SA. Therefore, manufacturers, distributors, resellers, legal entities, government entities, and other persons considered as such shall not participate in this Promotion.

The Organizer reserves the right to disqualify from the Promotion or to demand the return of prizes granted by virtue of this Regulation when there are reasonable grounds to believe that the participant was not purchasing products for their personal use or that of their family circle, with the objective of reselling, distributing, or with the intention of acquiring the participating items for the sole purpose of participating in the Promotion and subsequently returning said products before the expiration of the Promotion period.

The fact that a person participates a number of times that significantly exceeds what is reasonable and expected of an average contestant will lead the Organizers to presume that their participation has been manipulated with the intention of increasing their probability of winning. The promotional benefit can only be used once, at the time of making a purchase on the portal epalinea.com.

Article A5: The following capitalized terms and definitions used in this Regulation shall have the meaning established, with the understanding that such meaning shall be applicable to both the singular and plural forms thereof.

"Customer or Participant" means any of the natural persons who participate in the Promotion in accordance with the limitations of Article A3 and A4, both of this Regulation.

"Points of Sale" means exclusively through purchases made on the digital platform epaenlinea.com

"Personal Data" means the data that each Participant must provide to the stand promoters to register the invoice, which are (i) Full Name; (ii) Valid and up-to-date personal identification number, duly recognized by the Government of the Republic of Costa Rica; (iii) Phone numbers; (iv) Proof of purchase number. Such information will be used solely by the Organizer for the purposes of the Promotion, a situation to which customers consent; therefore, it may not be used for commercial or advertising purposes.

Prize: In this promotion, there is one (1) type of prize, consisting of:

Promotional benefit: 10% discount on the total amount of the purchase made on the epaenlinea.com platform.

Prize generalities: Only applies when making a purchase on epaenlinea.com; it does not apply to other discounts nor the digital category “Construction”.

Article A6: For more information or queries regarding this Regulation, you may call the phone number 800 EPAVALE (800-372 8253). This Regulation will be available in its entirety for the knowledge and information of the general public and consumers on epaenlinea.com during the validity of this promotion. For communication purposes regarding this Regulation, the promotional material will state the following legend: "Exclusive promotion of Epaenlinea.com. Valid until July 16. Conditions apply. See the promotion Regulation at epaenlinea.com"

SECTION B. PARTICIPATION MECHANICS AND CONDITIONS:

Article B1: To participate in this Promotion, it is necessary that the Participant know and accept in advance the conditions, requirements, and limitations established in this Regulation, which will be explained if necessary by duly identified Ferretería EPA service advisors. Likewise, this Regulation will be available at Customer Service and on the Facebook page. Any violation of this Regulation and/or the procedures, mechanics, and application systems of the Promotion will imply the immediate exclusion of the Participant from the Promotion and the revocation of any right or prize granted.

Article B2: During the validity period of this Promotion, duly delimited in Article A2 of this Regulation, those interested in participating voluntarily in the Promotion may do so in the manner described in the following Articles.

Article B3: During the term of this Promotion, Participants who wish to obtain the prize shall do so as follows:

By making a purchase exclusively on epaenlinea.com, which is documented in the respective purchase invoice or digital invoice, without requiring a minimum purchase amount, that includes any of the products available for purchase on the digital portal epaenlinea.com, the Participant will automatically obtain the right to the promotional benefit that is the subject of this Promotion at the very moment the purchase is made. Such purchase must be reflected on the same invoice; the promotional benefit cannot be applied to subsequent purchases made. Therefore, it should be understood that, to be eligible to use the promotional benefit, it shall be solely and exclusively for those customers whose purchase is invoiced on the digital portal epaenlinea.com.

Article B4: Conditions for participating.

The customer must go to the website epaenlinea.com to make the purchase that meets the promotion requirement.
Does not apply with other discounts.

Article A5: Customers who do not meet one or some of the requirements indicated in this regulation will be excluded as participants. Likewise, if the data provided is not clear and does not allow the Participant to be identified.

Article B6: For each recipient of a promotional benefit in accordance with Article B3 of this Regulation, the benefit will be applied instantly once the purchase is made through epaenlinea.com. The benefit cannot be transferred, cannot be exchanged for cash, and is valid until July 16, 2019.

Each participant must make the purchase during the validity of the promotion. Failing to do so, they will lose the right to it and will not be able to claim the loss of said prize from Ferretería EPA S.A.

In the event that a prize has been accepted but, for whatever reason, the recipient refuses to receive it or to complete the respective paperwork, the recipient will lose their right to the Prize. A Notarial Act regarding these circumstances may be drawn up at the discretion of the Organizer.

Article B7: In order to make the results of the Promotion public, at the decision and discretion of the Organizer, participants who are favored with any of the Prizes of this Promotion irrevocably and expressly authorize the Organizer to have their name and image appear in publications and other advertising media and, in general, in all disclosure material for activities subsequent to the Promotion, such as the delivery and receipt of prizes, without this implying additional remuneration or compensation, nor claims for image rights. Therefore, by participating, they adhere to the regulations of this Regulation and cannot refuse the disclosure of their information and image rights.

In this sense, it is accepted that video and photographs may be taken during the remodeling work, which will be used for advertising purposes without the right to claim any amount.

SECTION C. RESTRICTIONS AND LIMITATION OF LIABILITY:

Article C1: This promotion includes the purchase of all products available for purchase on the digital portal epaenlinea.com.

Article C2: The illustrations and/or photographs used in the publications of this Promotion are solely for commercial purposes; however, the items corresponding to the prize correspond to the reality and characteristics thereof specified in Article A5, point 4.

Article C3: The Sponsor may modify, reduce, expand, extend, suspend, or terminate this Promotion in advance, immediately, without any liability on its part, totally or partially, indefinitely or definitively, if any force majeure or fortuitous event that warrants it occurs. Likewise, for commercial reasons or for convenience, it may also modify, suspend, or terminate this Promotion under the same terms, at its sole and absolute discretion, without the need for prior notice other than that which is published in the communication and advertising media that the Sponsor deems convenient, or in its Customer Service offices.

Article C4: The Sponsor's responsibility ends with the delivery of the benefits described in Article B4 and is not responsible for any type of accidents, death, illnesses, or medical expenses, conduct, and bad behavior that may occur due to the use and enjoyment of any of the prizes or promotional products.

Article C5: If a selected Participant does not redeem their prize within the period indicated in this Regulation, within the dates indicated, as well as within the period corresponding to the day of the purchase, it will be considered a voluntary waiver of their right to claim the benefit. The selected Participant will have no right to any claim or compensation, not even partially, which each Participant accepts by voluntarily adhering to participation in the promotion. Should such a situation arise, the Organizer is authorized to select one of the substitute winners as appropriate.

Likewise, in special cases that warrant it, at the Sponsor's decision, a Notarial Act will be drawn up regarding these circumstances to place on record any event outside of what is foreseen in this Regulation.

Article C6: In the event that someone is a Winner and for whatever reason, whether they do not meet the restrictions and conditions regulated herein, or by their own will do not accept the Prize, they will not be able to claim any compensatory sum or consolation prize from the Organizer.

The Promotion and the Participants are subject to the requirements, conditions, and restrictions of this Regulation.
In the event of any situation of a fortuitous event or force majeure, Ferretería Epa S.A. may suspend the Promotion totally or partially, without generating any liability for said suspension.
Ferretería Epa S.A. will not be responsible for collateral expenses that performing the procedures to make this Promotion effective implies for the Participant. These collateral expenses refer to: cost of calls, preparation of documents, copies, cost of transportation, among others.
Ferretería Epa S.A. reserves the right to suspend the benefits of this Promotion in those cases where it is determined that the benefits of the same have been applied through deceit, fraud, or other illegal activity.
The mechanics of this Promotion, as well as the Intellectual Property derived from it, are the exclusive property of Ferretería Epa S.A.
The responsibility of Ferretería Epa S.A. ends with the delivery of the Prize corresponding to the favored Participant, so the organizer is responsible only for the delivery of the prize indicated in this Regulation. Given that the prize is a 10% discount, EPA will not be responsible for personal damages.
The winner of the prize will be solely responsible for the use and enjoyment they make of it.
The Organizer will not be responsible for potential unauthorized human intervention by third parties in the computer systems or similar that alter the development of the promotion; therefore, in the event that any such situation is detected, the Promotion will be suspended.
Suspension of the Promotion: The Organizer reserves the right to suspend the Promotion temporarily or definitively in the event that the existence of assignment or claiming of prizes in a fraudulent manner is verified, as well as in cases of technical failures, or any other event beyond the reasonable control of the Organizers. The alteration of documents and information about the Participants, as well as deceit, fraud, or falsification, unauthorized manipulation that hinders the normal performance of the Promotion, and actions that in the judgment of the Organizers are illegal and may cause damage to the Promotion or its Organizers may be prosecuted by the means provided for by Law.
Personal Information: All information provided by the participants will belong to the Organizer and/or Co-organizer. Participants, by providing their data, authorize access to said information by the Organizers and its inclusion in a database if the Organizer sees fit, further authorizing the use of said database to send commercial information from the Organizing Company or third parties, as well as any commercial purpose that is not prohibited.
Relationship between the parties: No provision of this Promotion shall be interpreted as creating a relationship between the parties different from that which arises from normal trade. No participant of the Promotion, by the fact of being one, acquires the status of employee, representative, or agent of the Organizing company. With the fulfillment of the obligations established in this Regulation, the relationship between the parties will end in its entirety.
Participants acknowledge that the Organizer will not collect or process sensitive personal data. The data requested from the participant and which the law authorizes the Organizer to request will be used. Participants, by the mere fact of participating, accept and consent that the data relating to their names, photographs, and personal emails that they have on their Facebook social network profiles or provided at any time of the Promotion be used by the Organizer.
Regarding the respect for the right to information self-determination that assists people, the Organizer informs all participants of the Promotion of the existence of a database where the personal data requested in this Promotion will be collected.
The information contained in the database that may be held by the Promotion will be used by the Organizer, and the latter is authorized to transfer said data to the company(ies) it deems pertinent. Participants and users declare to have been informed of the conditions regarding personal data protection described above, accepting and consenting to the automated processing thereof by the Organizer, in the form and for the purposes indicated in this section.

For further information or queries regarding this Regulation, Participants may send a private message to the EPA Costa Rica Facebook profile, as well as consult it directly at the Customer Service center of the EPA Store. This Regulation will be available in its entirety for the knowledge and information of the general public and consumers, at Customer Service in the Store, during the validity of this promotion.

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