RULES FOR THE “10% COUPON AUGUST 2019 DYNAMIC (EPAENLINEA.COM)” PROMOTION BY FERRETERÍA EPA S.A.

This Regulation (hereinafter the “Regulation”) has the objective of establishing, defining, and limiting the terms and conditions of the promotion that will be carried out and organized by FERRETERÍA EPA SA, corporate identification number 3-101-354271, who shall be referred to hereinafter and for the purposes of this Regulation as “The Organizer” and/or Ferretería EPA SA / EPA”.

The provisions herein shall be mandatory for the Participants (see definition of Participant below) who, voluntarily and in compliance with these provisions, decide to participate in the Promotion held by EPA. Participation in the Promotion implies the Participant's acceptance of knowing and respecting these rules and procedures, which shall be considered definitive with respect to the Promotion, and which are known and accepted as final. Any violation of said rules and/or procedures established for the Promotion will imply the immediate exclusion of the Participant, without any liability on the part of Ferretería EPA SA.

By virtue of the above, by the mere act of participating in the Promotion, the Participants accept all the rules of this Regulation unconditionally, including those clauses that limit the liability of the Sponsor. Likewise, the Participant agrees to submit to the decisions of the Organizer in any matter related to the Promotion.

The awarding of any of the prizes shall be conditional upon compliance with each and every applicable law, as well as the provisions of this Regulation. The Organizer reserves the right to disqualify and/or demand the return of the prizes and/or benefits granted to those participants who directly or indirectly fail to comply with the rules and conditions established herein.

SECTION A. GENERAL PROVISIONS:

Article A1: Regarding the Promotion: The purpose of this Regulation is to establish, regulate, limit, and clarify the guidelines and/or conditions under which the Promotion named “10% COUPON DYNAMICS AUGUST 2019” (hereinafter referred to as the “Promotion”) will be governed, which belongs to and is sponsored primarily by Ferretería EPA SA (hereinafter referred to as the “Sponsor” and/or the “Organizer”).

Article A2: This Promotion is for a limited time, starting at 13:00 hours on August 12, 2019, and ending at 23:59 hours on August 31, 2019.

Article A3: Any natural person who wishes to do so may participate in this Promotion, provided they are of legal age and possess a valid and up-to-date personal identification document recognized by the Government of the Republic of Costa Rica.

Article A4: The Promotion is aimed at natural persons, final consumers of Ferretería EPA SA. Therefore, manufacturers, distributors, resellers, legal entities, government entities, and other persons considered as such shall not participate in this Promotion.

The Organizer reserves the right to disqualify from the Promotion or to demand the return of prizes granted under this Regulation when there are reasonable grounds to believe that the participant was not purchasing products for their personal use or that of their family circle, but rather with the intent to resell, distribute, or with the intention of acquiring the participating items for the sole purpose of participating in the Promotion and subsequently returning said products before the expiration of the Promotion period.

The fact that a person participates a number of times that significantly exceeds what is reasonable and expected of an average contestant will cause the Organizers to presume that their participation has been manipulated for the purpose of increasing their probability of winning. The promotional benefit may only be used once at the time of making a purchase on the portal epaenlinea.com.

Article A5: The following capitalized terms and definitions used in this Regulation shall have the meaning established herein, with the understanding that said meaning shall be applicable to both the singular and plural forms thereof.

“Customer or Participant” means any natural person participating in the Promotion, subject to the limitations of Articles A3 and A4 of this Regulation.

“Points of Sale” means solely and exclusively through purchases made on the digital platform epaenlinea.com.

“Personal Data” means the data that each Participant must provide to the stand promoters to register the invoice, which are (i) Full Name; (ii) Valid and up-to-date personal identification number, duly recognized by the Government of the Republic of Costa Rica; (iii) Telephone numbers; (iv) Purchase receipt number. Such information will be used solely by the Organizer for the purposes of the Promotion, which the customers consent to, and therefore it may not be used for commercial or advertising purposes.

Prize: In this promotion, there is one (1) type of prize, which consists of:

Promotional benefit: 10% discount on the total amount of the purchase made on the epaenlinea.com platform.

Prize details: Only applies when making a purchase on epaenlinea.com; it does not apply with other discounts nor to the digital category “Construction”.

Article A6: For further information or questions regarding this Regulation, you may call telephone number 800 EPAVALE (800-372 8253). This Regulation will be available in its entirety for the knowledge and information of the general public and consumers at epaenlinea.com during the validity of this promotion. For the purposes of communicating this Regulation, promotional material will state the following legend: "Promotion exclusive to Epaenlinea.com. Valid until July 16. Conditions apply. See Promotion Regulation at epaenlinea.com"

SECTION B. PARTICIPATION MECHANICS AND CONDITIONS:

Article B1: To participate in this Promotion, it is necessary that the Participant knows and accepts in advance the conditions, requirements, and limitations established in this Regulation, which will be explained, if necessary, by the duly identified Ferretería EPA service advisors. Likewise, this Regulation will be available at Customer Service and on the Facebook page. Any violation of this Regulation and/or the procedures, mechanics, and systems of application of the Promotion will imply the immediate exclusion of the Participant from the Promotion and the revocation of any right or prize granted.

Article B2: During the validity period of this Promotion, duly delimited in Article A2 of this Regulation, those interested in voluntarily participating in the Promotion may do so in the manner described in the following Articles.

Article B3: During the validity period of this Promotion, Participants who wish to obtain the prize will do so in the following manner:

By making a purchase exclusively on epaenlinea.com, which is documented on the respective purchase invoice or digital invoice, without requiring a minimum purchase amount, including any of the products available for purchase on the digital portal epaenlinea.com, the participant will automatically obtain the right to the promotional benefit that is the object of this Promotion at the very moment the purchase is made. Such purchase must be reflected on a single invoice; the promotional benefit cannot be applied to subsequent purchases, and it is understood that to be eligible to use the promotional benefit, it will be strictly limited to those customers whose purchase is invoiced on the digital portal epaenlinea.com.

Article B4: Conditions to participate.

The customer must go to the website epaenlinea.com to make the purchase that meets the promotion requirement.
Does not apply with other discounts.

Article B5: Those customers who do not comply with one or more of the requirements indicated in this regulation will be excluded as participants. Likewise, if the data provided is not clear and does not allow the identification of the Participant.

Article B6: Each recipient of a promotional benefit in accordance with Article B3 of this Regulation will have the benefit applied instantly upon making the purchase through epaenlinea.com. The benefit cannot be transferred, cannot be exchanged for cash, and is valid until July 16, 2019.

Each participant must make the purchase during the validity of the promotion. Failing to do so, the participant will lose the right to the benefit and may not claim the loss of said prize from Ferretería EPA S.A.

In the event that a prize has been accepted but, for any reason, the winner refuses to receive it or to complete the respective paperwork, the winner will lose their right to the Prize. A Notarial Act will be drawn up regarding these circumstances at the Organizer's discretion.

Article B7: In order to make the results of the Promotion public, at the decision and discretion of the Organizer, the participants who are favored with any of the Prizes of this Promotion irrevocably and expressly authorize the Organizer to have their name and image appear in publications and other advertising media and, in general, in all disclosure material for activities subsequent to the Promotion, such as the delivery and receipt of the prizes, without implying remuneration or additional compensation, nor claims for image rights. By participating, they adhere to the regulations of this Regulation and cannot refuse the disclosure of their information and image rights.

In this sense, it is accepted that video and photographs may be taken during the remodeling work, which will be used for advertising purposes without the right to claim any sum.

SECTION C. RESTRICTIONS AND LIMITATION OF LIABILITY:

Article C1: This promotion includes the purchase of all products available for purchase on the digital portal epaenlinea.com.

Article C2: The illustrations and/or photographs used in the publications of this Promotion are for commercial purposes only; however, the items corresponding to the prize correspond to reality and the characteristics specified in Article A5, point 4.

Article C3: The Sponsor may modify, reduce, shorten, extend, suspend, or terminate this Promotion early, immediately, without any liability on its part, totally or partially, indefinitely or definitively, if any cause of force majeure or fortuitous event warrants it. Likewise, for commercial reasons or convenience, it may also modify, suspend, or terminate this Promotion on the same terms, at its sole and total discretion, without the need for prior notice other than that which is published in the communication and advertising media that the Sponsor deems appropriate, or in its Customer Service offices.

Article C4: The Sponsor's liability ends with the delivery of the benefits described in Article B4 and it is not responsible for any type of accidents, death, illnesses, or medical expenses, conduct, and bad behavior that may occur due to the use and enjoyment of any of the prizes or promotional products.

Article C5: If a selected Participant does not redeem their prize within the period indicated in this Regulation, within the dates indicated, as well as within the period corresponding to the day of the purchase, it will be considered a voluntary waiver of their right to claim the benefit. The selected Participant will have no right to any claim or compensation, not even partially, which each Participant accepts by voluntarily adhering to participation in the promotion. Should such a situation arise, the Organizer is authorized to select one of the substitute winners as applicable.

Likewise, in special cases that warrant it, at the Sponsor's decision, a Notarial Act will be drawn up regarding these circumstances to place on record any fact not provided for in this Regulation.

Article C6: In the event that a Participant is a Winner and for any reason, whether they do not comply with the restrictions and conditions regulated herein, or if they voluntarily do not accept the Prize, they will not be able to claim any compensatory sum or consolation prize from the Organizer.

The Promotion and the Participants are subject to the requirements, conditions, and restrictions of this Regulation.
In the event of any fortuitous event or force majeure, Ferretería EPA S.A. may suspend the Promotion totally or partially, without generating any liability for such suspension.
Ferretería EPA S.A. will not be responsible for collateral expenses incurred by the Participant to carry out the procedures to make this Promotion effective. These collateral expenses refer to: cost of calls, preparation of documents, copies, transport costs, among others.
Ferretería EPA S.A. reserves the right to suspend the benefits of this Promotion in cases where it is determined that the benefits have been applied through deception, fraud, or other illegal activity.
The mechanics of this Promotion, as well as the Intellectual Property derived from it, are the exclusive property of Ferretería EPA S.A.
Ferretería EPA S.A.'s liability ends with the delivery of the Prize to the favored Participant; therefore, the organizer is responsible only for the delivery of the prize indicated in this Regulation. Since the prize is a 10% discount, EPA will not be responsible for personal damages.
The prize winner will be solely responsible for the use and enjoyment of the same.
The Organizer will not be responsible for possible unauthorized human interventions by third parties to computer systems or similar that alter the development of the promotion; therefore, in the event that any such situation is detected, the Promotion will be suspended.
Suspension of the Promotion: The Organizer reserves the right to suspend the Promotion temporarily or definitively in the event of proof of fraudulent allocation or claim of prizes, as well as in cases of technical failures or any other event beyond the reasonable control of the Organizers. The alteration of documents and information about the Participants, as well as deception, fraud, or falsification, and unauthorized manipulation that hinders the normal performance of the Promotion and actions that, in the judgment of the Organizers, are illegal and could cause harm to the Promotion or its Organizers, may be prosecuted by the means provided by Law.
Personal information: All information provided by the participants will belong to the Organizer and/or Co-organizer. Participants, by providing their data, authorize the access to said information by the Organizers and its inclusion in a database if the Organizer sees fit, also authorizing the use of said database to send commercial information of the Organizing Company or third parties, as well as any commercial purpose that is not prohibited.
Relationship between the parties: No provision of this Promotion shall be interpreted as creating a relationship between the parties different from that which arises from normal trade. No participant in the Promotion, by the fact of being one, acquires the status of employee, representative, or agent of the Organizing company. With the fulfillment of the obligations established in this Regulation, the relationship between the parties will end in its entirety.
The Participants acknowledge that the Organizer will not collect or process sensitive personal data. The data requested from the participant and which the law empowers the Organizer to request will be used. By the mere act of participating, the participants accept and consent that the data relative to their names, photographs, and personal emails that they have on their Facebook social network profiles or provided at any time during the Promotion may be used by the Organizer.
Regarding the respect for the right of informational self-determination that assists persons, the Organizer informs all participants of the Promotion of the existence of a database where the personal data requested in this Promotion will be collected.
The information contained in the database that may be held by the Promotion will be for the use of the Organizer, and the latter is authorized to transfer said data to the company(ies) it deems pertinent. The participants and users declare that they have been informed of the conditions regarding the protection of personal data described above, accepting and consenting to the automated processing thereof by the Organizer, in the form and for the purposes indicated in this section.

For further information or questions regarding this Regulation, Participants may send a private message to the EPA Costa Rica Facebook profile, as well as consult it directly at the EPA Store Customer Service center. This Regulation will be available in its entirety for the knowledge and information of the general public and consumers at the Store Customer Service during the validity of this promotion.

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